Salary: £27,893 - £31,934 per annum
Location: Nottingham
Hours: 35 per week
Closing Date: 12/04/2026 23:59
About NCHA
NCHA is one of the leading housing associations in the East Midlands. We manage all repairs and maintenance in‑house to deliver quality and efficiency for our customers. Our Property Services team is growing and we’re looking for talented Work Planner to keep homes safe and well maintained.
The Role
As a Work Planner you’ll schedule and coordinate housing repairs and maintenance for our trade teams. You’ll make sure jobs are planned effectively and completed on time, helping us provide excellent service to our customers.
What You’ll Do
* Diagnose maintenance issues and estimate time needed for repairs
* Create work schedules to maximise team productivity
* Raise work orders using our systems
* Provide clear instructions to trade teams and inspectors
* Order materials when needed
* Monitor progress and ensure tasks meet Service Level Agreements
What We’re Looking For
* Experience in planning or administration is desirable
* Ability to prioritise a varied workload
* Strong communication and customer service skills
* Calm under pressure and able to meet deadlines
* Awareness of diverse customer needs
NCHA is an equal opportunity employer, actively encouraging applications from under‑represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo a work‑related test prior to interview.
This position is fixed‑term for 12 months to cover a secondment in the team, with the possibility this may become permanent.
Note
NCHA does not currently offer visa sponsorship.
Testimonials
I love working at NCHA; it provides a good work‑life balance, and the team feels like family. – NCHA Colleague
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
* Wellbeing plan
* pension
* Free DBS checks
* £250 referral bonus
* Generous annual leave
* Free healthcare
* Cash plan
* Company social events
* Enhanced maternity, paternity and adoption leave and pay
* Free training and development
* Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers – Download Equality Diversity and Inclusion Strategy – Download Property Services Work Planner - Role Profile – Download
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