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Porter
The closing date is 22 July 2025
An opportunity has arisen to join our busy Portering department in Royal Glamorgan Hospital. The position will consist of working a rota pattern of 12 hourly shift rotation.
The postholder will be expected to do the following:
* The collection and delivery of specimens.
* Medical gas cylinder delivery and collection.
* Driving duties.
* Mortuary transfers.
Please note that the above is representative of the expected duties, but the list is not meant to be exhaustive.
Porter services comprise of operational duties associated with waste, transport, community beds team, mail, support to cleaning services and general hospital porter duty functions.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
The role will also contribute to the provision of healthcare for the Cwm Taf Morgannwg University Health Board (CTMUHB) by delivering a porter service which meets all organisational and legislative standards and support the Facilities Unit commitment to quality standards.
Support the Porter Services Supervisor and Porter Team Leader in supervising the provision of Porter Services delivery that is managed from a Facilities Centre based at the hospital and ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. Post holder will be required to perform supplementary duties to respond to service needs and that are appropriate to the Facilities services and in line with their grade.
The role will also assist in developing, maintaining and promoting the highest standards of service delivery and team working practices, and helping to maintain open, effective communication. Ensure a high quality service is delivered to patients, staff and visitors.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Experience
* Working within a busy customer focused and productive work environment (preferably within a healthcare setting)
* Previous experience of providing customer services
* Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces
Knowledge
* Customer services NVQ level 2 or equivalent level of knowledge and experience. Full driving license
* Basic knowledge of porter or transport, waste, caretaker, security services, healthcare porter services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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