Broking Support Administrator x 2
Cheltenham
Salary c. £30k
Both roles are replacements for current team members who are progressing into Account Handler/Junior Broker roles.
Love detail? Thrive on process? Want a real route into broking? This is your role.
If you want more than “just a support role” - and you’re serious about building acareer in commercial insurance - this is where it starts.
Our Brokers are the heartbeat of our business - and as Broking Support, you’ll be the engine that keeps everything moving. You’ll work side-by-side with expert Brokers, helping deliver standout service while building the skills you need to step into an Account Handler or Junior Broker role.
This is a fast-paced, process-driven role with just enough client exposure to keep things interesting - perfect for someone who loves getting things right and wants a clear career path in insurance.
What You’ll Be Doing
* Running quotes through open-market portals
* Capturing risk details and producing sharp quotation reports
* Chasing insurers for terms and renewals
* Using Acturis to create policies, raise invoices, and process acceptances
* Handling MTAs like a pro
* Preparing policy packs, cover notes and confirmations
* Creating key docs (No Claims, NDAs, “To Whom It May Concern” letters)
* Keeping data clean, accurate, and compliant
* Jumping into team projects when needed
Must-Haves
* Experience using Acturis
* Some insurance knowledge already under your belt
* Razor-sharp attention to detail
* Strong organisation and time-management skills
* Happy juggling tasks in a busy environment
* A collaborative, team-first mindset
Nice-to-Haves
* Exposure to commercial insurance or client support
* HubSpot experience
* Ambition to move into broking (we LOVE this !)
Why You’ll Love It Here
* 30+ days off, including your birthday
* Hybrid working
* Office closed over Christmas (no annual leave needed!)
* 5% employer pension contribution
* Laptop, iPhone & full tech setup
* Monthly allowance for wellness, travel, tech & food
* Private medical insurance (add family if you want)
* Paid volunteering days (up to 10 per year)
* Full insurance training + support to achieve Cert CII
* A genuine, mapped-out route into broking
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion