The Company
Excellent opportunity to join a reputable property management company to work at a vibrant hospitality / shopping destination in Manchester city centre. Working on behalf of the landlord you will be responsible for overseeing FM contracts / H&S across the site.
The role requires someone to be site based 5 days / week with very occasional weekend work.
The Role
As Operations Manager you will report directly to the Site General Manager and will oversee the of hard & soft services contracts and site health, safety and compliance.
Roles & Responsibilities
* The management of the contracted Maintenance, Security, and Cleaning service providers, through their site supervisors and directly were required, to ensure the delivery of service within the agreed budgets.
* Manage the site Planned Preventative Maintenance (PPM) schedule.
* To assist in the preparation and maintenance of the service charge budget and expenditure.
* To assist in the maintenance of the site's emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
* To maintain the site's 'Tenants Fitting Guide' and to assist in any Occupier shop fit plan approvals.
* To ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
* Ensure health, safety and environmental compliance records are accurately maintained.
* To ensure that utility consumption and costs are effectively and efficiently managed.
* To ensure that all the building's insurer's requirements are complied with.
* To prepare and deliver operational reports as required.
* Assume the role of 'Duty Manager' when required.
* Any other duties reasonably requested by the General Manager.
Person Specification
* Experience in an Operations / Facilities Management role, ideally within retail / shopping centres
* Recognised qualification, preferably related to facilities management.
* Experience in management of contractors and contract procurement.
* Knowledge of large building structures and a good understanding of their associated Mechanical & Electrical services
* IOSH / NEBOSH certification
* Experience in setting and managing budgets, meeting deadlines, and working within financial limits.
* Good administrative and IT skills, including proficiency in Word, Excel, and PowerPoint.
Salary / Package
* Up to £42,000 salary
* 25 days holiday + bank holidays
* Pension Scheme
* Site Discounts
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