Business Administration Apprentice - Worthing CAMHS
Would you like to be paid while you develop your administration skills and gain a Level 3 Business Administration qualification in a healthcare setting? If so, this might be the opportunity for you.
We are looking to appoint an enthusiastic Business Administration Apprentice who has a proactive attitude and an eagerness to respond positively to challenges. You will join ourCAMHS (Children and Adolescent Mental Health Service)based at Worthing Hospital, where you will be offered a nurturing, supportive and friendly environment to develop your skills and achieve the Business Administration qualification.
The apprentice will be expected to meet the requirements of this job description by the end of the apprenticeship. This will be achieved by gaining relevant skills, knowledge and behaviours throughout the structured learning that are set by the training provider and line manager.
Main duties of the job
This is a very varied role, but duties will include:
* Diary management
* Telephone calls
* Organising meetings and events
* Note taking
* Compiling statistics/ data input
* Typing reports
* Ordering stationery and equipment
* Photocopying, filing, scanning etc.
* Managing emails
About us
We want to recruit, develop and retain a skilled and motivated workforce. We welcome applications from individuals wishing to become an apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification.
Commitment to completing the qualification during the apprenticeship is required. This apprenticeship standard is at Level 3 and will typically take around 18 months to complete.
The post is fixed term for the duration of the apprenticeship, with a possibility of a permanent role upon completion, though this is not guaranteed.
The post is full time - 37.5 hours per week.
All applicants must be:
* Resident in the UK/EEA for the last three years.
* Must not have a similar business administrative qualification (including apprenticeship at Level 3 or above) and must not be in any form of formal government-funded education.
Job responsibilities
The successful candidate will be an important part of a busy administration Team so they must enjoy working with people and have great communication skills. They will need to have a flexible approach to work and be able to demonstrate good team working.
Qualifications
5 GCSE's at level A-C or 9-4 (including Maths, English).
* Key skills in literacy and numeracy Level 2or O Level / GCSE in Maths and English grade C or above or willingness to work towards within an agreed timescale
* Diploma/NVQ Level 2 in Business Administration or Customer Service
Knowledge
* Some knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
* Some knowledge of Microsoft Office applications (Word, Excel and Outlook).
Skills
* Very Good communication skills
* Ability to listen actively
* Ability to form good working relationships
* Ability to show empathy
* Ability to assess risk to self and/ or others at the basic level and respond adequately and promptly to potential risk
Person Specification
Qualifications
* NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
Knowledge/Experience
* Previous experience of working in an administrative environment using computerised data systems
* Understanding of Data Protection Act
* Experience of working in a customer service environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Information and Administrator Co-ordinator
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