About you...
We are looking for an experienced and enthusiastic Host to provide an excellent customer experience. Excellent communication is essential to build a rapport with customers and colleagues alike. Experience working in a high volume venue is a vital to succeed in this role.
We are looking for someone who -
* Is highly personable & a smart appearance
* Is passionate about delivering excellent customer service
* Must have a can-do attitude, thrives in a busy working environment and is able to communicate clearly with our guests
* Must be able to speak and understand good English
Key Duties -
* Welcome guests to the restaurant
* Provide accurate wait times and monitor waiting lists
* Manage reservations
* Escort customers to assigned dining or bar areas
* Greet customers upon their departure
* Coordinate with waiting staff about available seating options
* Maintain a clean reception area
* Cater to guests who require extra attention (e.g. children, elderly)
* Answer incoming calls and address customers’ queries
* Assist waiting/bar staff as needed
* Nightclub waitress, providing VIP treatment to tables in the bar. Taking out bottles packages and attending to tables.
What we're offering...
* A fun, challenging and engaging working environment
* Working with a friendly, hard-working and dedicated team
* 28 days holiday (pro-rate for part time)
* 50% discount off food at our venues
* Pension contributions as per government requirements
Hours...
* Must be available to work weekends – evenings / mornings, and bank holidays
* Full time and part-time positions available
* Must be willing to work late evening shifts as well as day time.
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