Retail Centre Operations Manager
This is your opportunity to lead operations in one of the most beautiful working environments you'll find - a premium retail centre where commercial success meets genuine passion for customer service and attention to detail.
My client, a respected family-run business, is offering an experienced operations professional the chance to take the helm of their entire retail centre operation, combining strategic leadership with the rewarding nature of working somewhere truly special.
As a Retail Centre Operations Manager, you'll oversee every aspect of the centre's performance, from managing specialists departments and retail teams to driving commercial growth across all departments and complementary services. This is an opportunity to use your operational expertise whilst building strong supplier relationships, implementing quality standards, and creating merchandising displays that showcase premium products beautifully. You'll work closely with senior management to analyse performance data, manage budgets, and develop initiatives that maximise revenue whilst maintaining the exceptional standards that distinguish this retail centre.
This Retail Centre Operations Manager position would suit someone with proven senior management experience in large scale retail, or hospitality environments who combines strong commercial acumen with genuine customer service. If you've successfully led diverse teams, driven profitability, and maintained premium customer experiences, you'll thrive in this role where your leadership will shape both operational excellence and workplace culture.
What makes this opportunity stand out:
Competitive salary (based on experience) with performance-related bonus scheme
Generous staff discount across all products
Ongoing professional development opportunities
Pension contribution
My client has built their reputation on quality, expertise, and the warm, values-driven approach that only a family-run business can offer. Their team shares a genuine passion for plants and customer service, and as Retail Centre Operations Manager, you'll be joining a close-knit environment where your contributions are recognised and career progression is genuinely supported.
If you're ready to combine your operational leadership with working somewhere beautiful, where every day brings the satisfaction of helping customers, we'd love to hear from you.
Get in touch with Select Recruitment today to discuss this exceptional opportunity