Police Community Support Officer (March 2026 intake)
Do you care about making a difference in the job you do? Then becoming a Police Community Support Officer (PCSO) could be for you. PCSOs are at the heart of local policing, bringing people together, strengthening communities, and creating a safer community for all. As a uniformed presence in your community, you will play a key part in building trust and confidence by supporting us to deliver our Neighbourhood Policing Strategy to our communities.
Police Community Support Officer (PCSO) act as a key liaison point between local communities and policing. As a PCSO, you will be a trusted presence in your community and play a vital role in delivering our Neighbourhood Policing Strategy by strengthening community relationships, helping defuse tensions, gathering valuable insights, and fostering trust. You may offer reassurance, help prevent anti-social behaviour, or be a calm presence in times of tension, contributing to safety, public confidence, and crime prevention. Be the face of local policing and make a difference in your community.
Responsibilities
* Carrying out foot patrols
* Engagement with community and building trust and confidence
* Reducing and dealing with anti-social behaviour
* Gathering intelligence
* Resolving community issues and problem solving
Values and Skills
* Excellent communication skills
* Strong ethical values – integrity and responsibility to hold a position of trust
* Caring and compassionate
* Problem solving skills
* Resilience
* Confidence to take control of situations
* Desire to make a difference in your community
Pay and Benefits
Scale 4 - £26,106 - £28,653 per annum (earning potential from £29k to £32k approx including shift allowance and weekend enhancement).
Shift allowance of up to 12.5% depending on location and working hours. Weekend working time and half for Saturday and Sunday. Hours are 8am to 10pm shift pattern, operating over 7 days a week.
Requirements
* Candidates must be a minimum of 17 years at the time of submitting an application but must be 18 years of age at the time of commencing employment
* BMI range between 18 - 32, or the ability to achieve this range by January 2026
* Ability to complete a shuttle run (bleep test) up to level 5.4
* GCSE A*-C (4-9) in English and Maths or Level 2 Function Skills in English and Maths; if not held, must pass online verbal reasoning and calculation test
* Full UK manual driving licence or obtain within 12 months of appointment
Application Process
* Eligibility criteria including confirmation of qualifications; you will need to upload and evidence your Level 2 English and Maths certificate
* National sift exercises: situational judgment test (SJT) and behavioural styles questionnaire (BSQ)
* Complete online application form with personal details
* Interviews: Competency and Values Framework assessed at interview; CVF available for download
* Pre-employment checks if successful at interview
Training Information
Your initial training period will be 9 weeks (Monday-Friday) with in-house training support. It includes role plays and practical sessions to develop essential skills. There will also be one day of Welsh training and a 15-week tutorship to complete a competency-based portfolio.
At the end of training, you may be assigned to a rota and begin independent patrols. Note: there is an 18-month tenure attached to this post.
Recruitment Information – Pre-employment Checks
* Interviews: W/C 3 November 2025
* Drugs/Biometrics: 24 November 2025
* Fitness Test: 17 December 2025
* Occupational Health Checks: W/C 24 November 2025
Start Dates
* Provisional start date: Monday 23 March 2026
What Are Our Benefits
Gwent Police provides support and training to help you excel, along with a range of benefits:
* Generous annual leave entitlement (29 or 30 days plus 8 bank holidays)
* Employee Assistance Programme and wellbeing support
* Free on-site gym access
* Blue Light Scheme and Vectis Card discounts
* Cycle to Work Scheme
* Hybrid/Agile working (role dependent)
* Flexible working opportunities
* Local government pension scheme
* Support networks
* Generous maternity/paternity and adoption leave
* Generous sick pay provisions
* Option to join UNISON
Diversity, Welsh Language and Inclusion
We welcome applicants from all backgrounds to reflect the communities we serve. Positive action support is available for underrepresented groups. For more information, email positive.action@gwent.police.uk or visit the Positive Action page. We are proud to be a Welsh-speaking policing service and invite applicants with Welsh language skills.
Disability Confident Employer
We are a Disability Confident Employer. You can indicate on your application if you require any adjustments to enable you to perform the job or assist with your application.
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