Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in Basildon. Key role attributes required would be: • Enthusiastic and engaging personality • Good problem solving skills • Able to offer support to existing export service team • A high level of accuracy and attention to detail • Customer friendly approach Ideally candidate will have: • Excellent level of computer literacy • Good understanding of Excel is required • Familiar with Microsoft Office & Teams • Experience in Imports from China & Far East would be beneficial • Self-motivated with willingness to take responsibility & good organisational skills • Good communication skills both written and verbal Key Tasks / Responsibilities: Essential / Everyday • Data Entry - Add customer shipments and enter cargo detail / shipment information into our internal database • Work closely with customer service team to identify any shipments with special requirements, quotations etc. and ensure any customer requests are adhered to. • Communicate with customers as and when required, send delay notice and answer any email queries relating to shipments. • Rating and invoicing of files • Ensure all file data is accurate and up to date before handing over manifests to warehouse...