About us
Green Flag is part of the Direct Line Group (DLG) and has been helping motorists across the country since 1971. We were recently named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards.
What you’ll do
This permanent role is based in the South London and Surrey region, covering Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chertsey.
You will work 40 hours, four days a week with a shift pattern that starts between 7 am and 8 pm Monday to Sunday. Overtime is available.
Using a Green Flag vehicle, you will assist customers having their vehicle out of fuel, a tyre repair/change or a new battery. You will diagnose the problem, choose the correct solution and help the customer get back on the move.
What you’ll need
* To be 21 years or over for insurance purposes
* A current Category B driving licence
* NVQ Level 2 or similar light vehicle maintenance accreditation (preferred)
* Demonstrate empathy and the desire to achieve the correct outcome
* Experience in the motor repair industry
* Experience of lone working (desirable)
* Apply up‑to‑date vehicle repair techniques and best practice Health & Safety behaviours
* Collaborate with the dispatch team to improve the customer claims journey
* Use self‑initiative and a proactive attitude
Who you’ll work with
You will be part of a team of roadside patrol operatives reporting to a team manager. The culture at Green Flag emphasises individuality, continuous improvement and recognising achievements.
Benefits
* 9 % employer‑contributed pension
* 50 % off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
* Optional health and dental insurance
* EV car scheme – lease a brand new electric or plug‑in hybrid car tax‑efficiently
* Generous holidays and buy‑as‑you‑earn share scheme
* Employee discounts and cashback
* Plus many more benefits
Equal opportunity
Direct Line Group is an equal opportunity employer and we celebrate diversity of background and thinking. We are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers. If you need any adjustments to our recruitment process, please speak to the recruitment team.
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