Overview
Tesco UK • Aylesbury • Permanent • Apply by 29-Sep-2025
Availability Window
Days From time To time Mon 18:00:00 23:00:00 Tue 18:00:00 23:00:00 Thu 18:00:00 23:00:00 Fri 18:00:00 23:00:00 Sat 18:00:00 23:00:00
Pay It starts from £13.35 per hour and increases to £14.56 for stores inside the M25. Additional payments may apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The schedule lists the periods of the week we would like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility; if the times you are available to work match closely but not exactly to the times advertised, we'd still like to hear from you. Read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about more than just driving: it's about helping others and delivering great service, with a smile.
It's hands-on, physical and full of variety. No two shifts are ever the same and our customers look for help in many different ways. For most of the day you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.
Whether you are seeking flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends with the Colleague Clubcard (additional card to share with family)
* Access to free wellbeing services with resources to support mind, body and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use — discounts and shares, cycle to work schemes
* Uniform provided and policies to support you for all life's moments, big and small
* Access to our colleague networks for diverse backgrounds
* Read more about the benefits available for colleagues
You will be responsible for
Delivering your part of our customer shopping trip by:
* Ensuring the van and trays used are clean and kept tidy/organised
* Leaving the back yard clean and free of rubbish, and picking up litter as you see it
* Washing trays as part of the tray wash process
* Loading the van as required and checking the van for roadworthiness
* Talking to the customer about changes to their order, including substitutions, offering a refund for any item they are unhappy with
* Taking care of products/deliveries as if they were your own
* Explaining to the customer that substitutions will not incur extra charges
* Delivering during the customer's time slot
* Calling the customer before arriving at their property if early
* Calling the store/centre if running 30 or more minutes late
You will need
* Build relationships with colleagues to create team spirit and ensure the store is best for customers
* Warm and welcoming interactions with customers and colleagues; understand the customer and say "Thank you"
* Act quickly to respond to changing customer needs and embrace change within the store
* Energetic and driven to deliver beyond expectations, balancing home and work
* Share ideas with your Manager and colleagues on store improvements
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means acting as a responsible and sustainable business for all stakeholders, communities and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and be yourself at work. We are a place where Everyone's Welcome.
We know life looks different for each of us. At Tesco, we welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do what they love, others are carers, nearing retirement, or adapting to parenthood. Talk to us during your application about how we can support.
We are proud to be Disability Confident Leader and to provide an inclusive and accessible recruitment process. For information on accessibility support, read more here.
Please note
Tesco will recruit individuals who have passed the school leaver's age. To find the school leaver age for your country read more here.
We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm, or involves work in areas such as warehouse, beers, wines and spirits, counters, bakery and driving roles.
In periods of high applicant volume, some roles may close earlier than advertised. We will offer feedback to candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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