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Own Europe’s growth engine across performance, media and brand, with explicit accountability for GPR/first party growth, logged-in sessions on direct channels and GDPR compliant consent uplift. Translate investment into commercial outcomes (revenue/ROAS, CAC, new customer acquisition) while scaling product distribution for 24/7, SME, TNC, Subscriptions and vans. Partner closely with Product, CRM, Loyalty, SEO, Digital experience and Revenue Management to deliver full funnel growth.
* Own EU paid media and brand growth strategy, investment plans and testing roadmaps
* Budget ownership with authority to reallocate by market, channel and product based on insightful evidence
* Accountable for GPR member growth, member booking penetration with CRM and legal/privacy
* Co-own conversion performance with Product and Digital Experience through setting of requirements for landing pages and conversion rate optimisation.
Key Responsibilities:
* Strategy and leadership
* Define an EU growth strategy that integrates brand and performance, audience frameworks, message hierarchy, media/brand calendar alignment
* Implement demand gen/demand capture model, set up quarterly and annual targets, objectives and key results by product and market
* Lead cross-functional growth forums with CRM, Loyalty, Product, SEO and Digital Experience
* Push priorities and dependencies
* Brand strategy and communications
* Own EU brand calendar tied to commercial seasonality, ensure creative ladders into performance outcomes
* Measure brand impact via proxies (brand search uplift, reach/frequency quality, assisted conversions and surveys where available
* Guide PR/partnership amplification with UK and EU campaigns team for integrated reach.
* Loyalty and first party growth
* Drive GPR acquisition and reactivation programs, increase member booking penetration and reduce churn
* Increase logged-in session share, app adoption and profile completion through onsite value propositions and lifestyle communications
* Partner with CRM to scale soft opt-in and preference centres
* Performance media and product go-to-market
* Own multi-million budgets across Search, Social, Display, Programmatic, Video
* Implement audience/creative and bidding test frameworks
* Quarterly go-to-market plans per product (vans, 247, SME, TNC, Subscriptions), targets, audiences, creative, landings, CRM sequencing, remarketing
* Ensure media/offer harmonisation with Revenue Management and inventory readiness with product.
* Consent and addressable database
* Improve GDPR compliant consent and addressable audience size leveraging consent mode, soft opt-in and gated value (offers, guides, tools)
* Partner with legal team on compliance implementations, monitor deliverability, opt-out and engagement health metrics.
* Measurement, MMM and attribution
* Define KPI hierarchy (ROAS, CAC, LTV, revenue by product segment, GPR penetration, logged-in share, consent rate)
* Work with Analytics and Data Engineering Lead to deploy MMM and incrementality tests
* Publish executive dashboards and QBR narratives, turn insights into budget allocations and roadmap changes
* Creative, landing page experience and conversion rate optimisation
* Set creative testing strategy, scale winners across markets and channels.
* Co-own landing page performance with Digital Experience. Sponsor conversion rate optimisation sprints to achieve 0.4pp improvement in conversion rates target linked to Global Booking Platform.
* Agency and stakeholder management
* Lead agency governance and accountability
* Align with Global counterparts for consistency and leverage, while tailoring to EU market realities.
Key KPIs
* ROAS (blended & channel), CAC, revenue contribution by product
* Branded search uplift and aided awareness/recall proxies, assisted conversions
* GPR (loyalty) member growth, member booking penetration, churn/retention indicators
* Direct channels logged-in session share, profile completion %, app adoption
* Addressable base growth, consent rate (GDPR), CRM deliverability and engagement
* Incrementality lift from tests/MMM, insight-based budget optimisation
Educational Background
* Master’s degree in marketing, Advertising, or other business discipline (MBA highly preferred)
Professional Experience
* 10+ years in growth/performance and brand media leadership across European markets
* Proven ownership of multi-million budgets with commercial accountability and forecasting
* Demonstrated success integrating brand and performance to drive measurable outcomes
* Working knowledge of MMM attribution (Robyn/Meridian) and CRO best practices
* Strong partnership history with CRM/Loyalty and product to grow first party value
Skills for Job Profile / Best Fit Analysis
* Strategic thinking with operational rigour, ability to turn insights into actions quickly
* Executive communication including clear narratives for budget ask, allocation and impact
* Data driven decision making, comfort with KPI trade-offs across brand and performance
* People leadership, agency governance, cross functional influence in matrix teams
Tools and Stack Exposure
* Google Ads, SA360/CM360/DV360, Meta, Youtube
* MMM/Attribution (Meta Robyn, Google Meridian), A/B testing tools
* Salecycle, CRM, Loyalty platforms
Seniority level
Director
Employment type
Full-time
Job function
Marketing and Sales
Industries
Travel Arrangements
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