Marston Holdings Limited has an exciting opportunity for a Customer Service Agent to join their team on a 3-month fixed-term basis.
This is a part-time 20h/week role based in our Oldham office.
As a Customer Service Agent with Marston Holdings Ltd, you will play a pivotal role in our contact centre, engaging with customers and helping them find solutions, whether that involves processing payments or resolving queries. This role involves taking inbound calls, processing payments, handling applications, and answering queries.
Person specification
* Experience in handling and resolving difficult situations
* Effective communication and organisational skills
* Good understanding and use of Microsoft Office applications
* Excellent phone manner
* Strong time management and organisational skills
* Comfortable working alone as well as part of a team
What's in it for you?
* Hours: Great work-life balance
* Monday to Friday, with shifts between 8am - 8pm
* Contract: full-time and part-time hours available
* Enhanced Maternity and Paternity Package (subject to eligibility)
* Staff benefits, including discounts on shopping, travel, socialising, and wellbeing
If this sounds like the job for you, please apply.
Marston Holdings Limited (MHL) is the parent company of eight brand entities, each specializing in key areas of our business. We are the UK's largest judicial services company and pioneers in clean air technology, supporting government, utilities, and private sectors through innovative, technology-enabled solutions from design to recovery.
We are an equal opportunity employer, considering all qualified applicants regardless of gender, ethnicity, age, sexual orientation, disability, or other protected characteristics. We recruit based on merit and passion for creating better outcomes, committed to an inclusive environment for all.
New starters will undergo clearance through the Disclosure and Barring Service. Employees are expected to update the company if their personal circumstances change.
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