Role: Site based / on-site Service Engineer (Print / Photocopiers) Location: Birmingham / Coventry Company Overview: We are actively seeking a skilled Photocopier engineer or a semi-skilled Service Engineer (FSE) with transferable skills from sectors such as EPOS, ATM, or IT Hardware. The role involves servicing and maintaining high-end, quality Photocopiers/MFDs to ensure customer satisfaction. Role Purpose: To maintain, repair, and provide technical support for managed print equipment, ensuring all devices are serviced in line with technical specifications and health and safety procedures. Key Responsibilities: Respond to technical service calls at client sites, ensuring timely and efficient resolution of issues. Maintain accurate service records using PDA tools and communicate effectively with service coordination teams. Manage spare parts inventory to reduce repeat visits and ensure tools and technical documentation are up-to-date and in good condition. Maintain access to cloud-based documentation systems through regular synchronization of laptop tools. Ensure any company-provided vehicle is well-maintained, clean, and presentable. Submit accurate expense records and receipts within required timeframes. Participate in technical training, seminars, and online modules to stay current with product knowledge. Collaborate with internal departments to support efficient service delivery. Share technical insights and escalat...