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Communications officer

Birmingham (West Midlands)
Temporary
Hays
Communications officer
Posted: 16 February
Offer description

Interimmunications Officer £350–£400 per day
Birmingham (Hybrid – 1 day per week in office)
Immediate Start
We are supporting a major local authority undergoing significant transformation within its Finance Directorate and seeking an experiencedmunications Officer to join their team. This is a high‑impact role shaping strategicmunications that underpinernance improvements, cultural change and new ways of working. As themunications Officer, you will play a central role in developing and delivering high‑qualitymunications across internal, customer and supplier audiences. You’ll work closely with programme leaders, project teams, change specialists and subject‑matter experts to ensure messaging is clear, accessible and aligned to programme priorities. This is an exciting opportunity to influence how a major transformation programme is understood and adopted across the organisation.
Key Responsibilities
1. Deliver and maintain themunications plans.
2. Create and edit newsletters, bulletins, staff updates, intranet content and digital materials.
3. Coordinate messaging across Teams, SharePoint and internal platforms to ensure clarity and consistency.
4. Develop visual content such as infographics, workflows and diagrams.
5. Translateplex financial or operational information into clear, accessible messages.
6. Support customer‑facing and suppliermunications, simplifying letters, terms and process guidance.
7. Contribute to directorate‑wide events, engagement activities and targetedmunication campaigns.
Essential Skills & Experience
8. Excellent written and verbalmunication skills, with the ability to simplifyplex information.
9. Experience creating engaging content across digital, written and visual formats.
10. Strong stakeholder engagement skills and the ability to tailor messages to different audiences.
11. Ability to managepeting priorities and work at pace within a dynamic programme environment.
12. Proficiency with digitalmunication tools such as Teams, SharePoint and Microsoft Office.
13. Ability to work independently while contributing effectively to a collaborative team.
14. Experience inmunications within localernment orplex organisations.

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