Job reference 325252
Site Preparation Manager - Hybrid (MS2), MS203
10% annual bonus potential with 25 days annual leave, plus bank holidays
Permanent, Full time
Nationwide/Hybrid - Occasional travel required across the network, with a base of the nearest RM Business Location
For a full job description, please click on the following link:Job Descriptions
An exciting opportunity has arisen to join Royal Mail as a Out of Home Parcel Locker Site Preparation Manager. Your role will be pivotal in ensuring smooth operations and maintaining high standards across all deployment processes.
This role holder will need to navigate both internal functions and external stakeholders professionally and efficiently, as they take end-to-end ownership of ensuring viability of proposed locker sites and arranging all necessary preparatory works for those sites to have successful locker installations.
About the role
In this position you'll:
* Work closely with the wider Locker Lab team, Royal Mail Operations and support functions to ensure successful deployment and transfer of live lockers to BAU (or ongoing management & support by the Locker Lab Maintenance team).
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Own engagement with allocated 3rd party site hosts (both large and small) after initial handover from the Site Acquisition team, including feedback loops to validate plans/timelines for enabling works and locker installations.
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Ensuring needs for electrical works (1st fix), ground & minor works (civils) are identified and executed in line with our requirements and in a safe and structured way for relevant sites, reviewing and challenging quotes to ensure costs are within pre-defined thresholds and value for money is being achieved.
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Ensure contractors/suppliers/internal support functions are briefed and instructed clearly and diligently, this is to ensure the works are carried out as per our requirements, in a timely fashion.
* Review images/reports from enabling works against the job specified, to ensure readiness of site for installation, rectifying works / delaying installations as required.
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Manage, engage & consult with internal and external stakeholders, at various levels, e.g. external site hosts, internal DO COMs/PICs, survey and installation contractors, PFS/PFSL, Locker Lab site acquisition team, Locker Lab field maintenance team.
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Work collaboratively with contractors, field engineers and the Locker Lab Site Acquisition team, to ensure there is a clear view of standards that are to be met.
About You
In order to excel in this position, you will posess the following skills and experience:
• Wide ranging and deep knowledge of processes, tools, and techniques to facilitate a successful deployment process.
• Meticulous attention to detail.
• Experience of managing contractor and supplier contracts.
• Experience in project management, installation and commissioning would be a distinct advantage.
• Proven experience of operating at management level in a unionised operational environment.
• Familiarity with basic tracking tools (e.g. Excel) and ability to quickly learn and adapt to new tracking tools and functionality (e.g. Jira, Pipedrive)
• Ability to simultaneously manage various phases of an end-to-end process, ensuring no phases are neglected, jeopardising the continual delivery of the desired end-product.
• Ability to manage activities and budgets with multiple internal and external key stakeholders.
• Ability to effectively communicate and establish credibility within various levels of the organisation and externally.
• Ability to work in a geographically dispersed team covering all extremities of the UK.
Next Steps
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 5th June 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
Job Enquiries: sam.burnell@royalmail.com
Recruitment Enquiries: joshua.wheeler@royalmail.com
For guidance on writing a great CV and how to prepare and conduct yourself at interview there are two online courses available on SuccessFactors called ‘CV Guidance’ and ‘Interview Skills’.
As part of the online application process you will be asked to confirm that you meet the minimum eligibility criteria. Before completing your application, you should read the criteria below in order to check that it is appropriate for you to apply. You will also need to seek approval from your line manager and may need additional HR approval in place before progressing.
Details of the internal application eligibility criteria can be foundhere
Terms of appointment are detailed within the advert and voluntary transfer terms will apply (unless stated otherwise).
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