Regional Maintenance Coordinator
Full-Time, Permanent
Nottingham Support Office
Closing date: 10/04/26
Contact: Daniel.White1@boots.com
What you’ll be doing
Within this role, you will work with our Retail Maintenance Managers to support the Regional Retail Leadership teams, managing ongoing maintenance issues to a timely conclusion and supporting the resolution of complex works requiring coordination across multiple stakeholders. Focused on driving performance in the retail region across a variety of measures, including statutory compliance. You will also provide supporting data to Contract Managers and Regional Maintenance Managers and act as a point of escalation for General and Area Managers when required.
Key responsibilities
* Monitor and drive key performance stats for region - open work orders, overdue SLAs, time to resolve
* Attend regional retail meetings in support of Regional Maintenance Managers
* Support with regional reviews of longstanding, complex issues and act as a point of escalation when required
* Provide updates on ongoing maintenance issues to retail teams
* Manage the Planned Preventative Maintenance activities on region, ensuring timely completion of inspections and remedial actions
* Ensure quality system usage and updates are always available to improve retail experience
* Provide supporting information to Contract Managers to ensure the prioritization of works in region
* Work with contractors to drive completion of works in agreed SLAs
Qualifications
* Experience of Maintenance / FM / Property
* Understanding driving performance through the management of key metrics
* Analytical skills - ability to analyse large and detailed data sets to identify trends and opportunities
* Able to present data in a clear way to support effective contract management
* Able to clearly identify and act upon changing priorities
* Good verbal and written communication skills
Benefits
* Boots Retirement Savings Plan (up to 12% company contribution)
* Generous employee discounts for you and a family member
* Enhanced maternity/paternity/adoption leave pay
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
* Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
#J-18808-Ljbffr