Job Title: Parts Advisor
Alliance Automotive Group, a leading distributor of light and commercial vehicle parts across the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal, is seeking a dedicated Parts Advisor to join our team.
Responsibilities include but are not limited to:
* Taking orders over the telephone and upselling to increase invoice value.
* Conducting outbound calls to raise customer awareness and boost sales.
* Building long-term relationships with local customers.
* Promoting offers, discounts, and customer competitions.
* Ensuring correct parts are ordered and sent first time to minimize credits and returns.
Success in this role requires:
* Punctuality, organization, and efficiency in meeting deadlines.
* Proactivity and enthusiasm when engaging with customers.
* Empathy and professionalism in communication.
We offer:
* The opportunity to join a global market leader.
* Exclusive discounts and cashback from major retailers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
* Career progression opportunities and bespoke training.
* Free pension advice from our standard pension provider.
* Access to health, wellbeing, and financial tools.
* The potential to earn a performance-based bonus, paid monthly.
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