Overview
Be among the first 25 applicants. Department: Retail. Location: Weston-super-Mare - Management (WSM). Description: We are a highly successful outdoor retailer offering quality outdoor clothing and equipment at competitive prices since 1997. We now have over 400 stores and more than 3000 employees. We are looking for a passionate, operational, forward-thinking and people-focused Area Manager to lead our teams across the South West region. Reporting to the Regional Manager, you will be responsible for the leadership of approximately 19 stores, focusing on maximising store sales, profitability, operational and customer service standards, and building a strong team through motivational leadership.
Key Responsibilities
* Driving sales to achieve business budget and profit growth
* Establish and maintain best practice in customer care
* Build a people development strategy to support succession
* Support and coach improvement in Visual Merchandising to achieve company standard
* Deliver operational compliance across your stores
* Act as a liaison between Head Office and store teams
* Ensure adherence to company procedures and policies, protecting assets and brand, and build strong relationships with people partners
* Build strong relationships with key Head Office partners to develop a robust strategy
* Recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
* Visit stores on a regular cycle to ensure consistency and action plans to address underperformance
* Identify opportunities to grow profit by reducing costs
A typical week
* Drive Key Performance Indicators through the Store teams and ensure stores are commercial for the market
* Analyse business results and trends and take action to drive sales and profitability
* Visit stores and provide clear, supportive actions aligned to the business strategy
* Recognise outstanding sales performance across teams
* Develop, share and implement best practice across the area
* Communicate regularly with the Regional Manager and Head Office, highlighting problems and opportunities
* Demonstrate inspirational leadership and positive service and management techniques
Skills, Knowledge & Expertise
* Proven track record in delivering service, sales and profit expectations at field level
* Minimum 2 years field management experience, preferably in Retail or Service; apparel experience is advantageous
* Proven people management, communication and leadership skills
* Experience managing projects such as opening stores and solving issues as they arise
Job Benefits
* Bonus scheme
* Company Car
* Pension Scheme
* 50% Employee Discount across Mountain Warehouse and Animal
* Twice-yearly uniform allowance
* Employee Referral Incentive
* Employee Assistance Programme
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Retail
Bristol, England, United Kingdom and surrounding areas noted as locations.
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