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Account manager

Account manager
Posted: 2 October
Offer description

Want to play your part in shaping the future of sport? At STATSports,youlljoin a team trusted by the worlds biggest athletes andorganisations. Our technology powers performance on the biggest stages and supports the next generation of athletes to reach their full potential. From our beginnings in 2007 to becoming the global leader in GPS player tracking, innovation has always driven us forward and our people make it possible. We work hard, we celebrate success, and togetherwerecreating something special. The next breakthrough in sport could have your name on it. About the role We'relooking for a world class Account Manager to support our professional sports clients globally based in UK and across Europe. Youllown the relationships we have with elite sports organisations providing training, sportsconsultancyand on-going support daily. In this role,youllbecome an expert in our industry-leading technology and make sure our clients get maximum value from our products and services. This role is hybrid role based out of our HQ in Newry. Account Management Serve as the lead point of contact for all customer account management matters. Provide Sports Science consultancy Be strategic in your approach, providing proactive, value add account management services Ensure clients are using most up to date products, and are fully trained on every aspect of the system Be highly personable and professional. Build andmaintainstrong, long lasting client relationships. Ensure thetimelyand successful delivery of our solutions accordingly to customer needs andobjectives. Ensure prompt andaccurateanswers to clients queries andassistwith challenging requests or issues escalations as needed.? Ensure client records are up to date andaccuratein Salesforce, recording all interactions Visit clients throughout the year to ensure clients needs andobjectivesare being met. Develop new business with existing clients and/oridentifyareas of improvement to meet sales quotas. Collaborate with the Sales Team toidentifyand grow opportunities within territories. Miscellaneous? Continued contribution to the Sports Science Department which includes written Performance Insights Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry including competitor systems as well as Account Management skills About You This role is ideal for someone who enjoys building relationships and likes to work in afast-pacedenvironment. A world class Account Manager atSTATSportsis organised, hasgreat communicationskills and is passionate about providing exceptional customer experiences. Youllneed to have: At least a 2:1 in Sports & Exercise Science or equivalent. Ability to fluently speak English. 1yearworking in a customer focused role. Experience working or coaching in High Performance Sports using a GPS Performance Tracking System. The ability to travel for work, up to 50% of the time. Desirable Qualifications: Experience with Salesforce CRM. Fluency in anotherEuropeanlanguage. STATSports is an equal opportunity employer. If you feel you would be a great addition to the team and are excited by the prospect of forging an impactful career with us, we would love to hear from you. We would particularly welcome applications from women and underrepresented groups. No-one wins unless everyone wins! We believe that diverse teams have the greatest impact, so we really care about creating a diverse and inclusive environment. At STATSports, no one wins, unless everyone wins so were focused on creating a team where everyone feels they belong. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. If you do, you'll be joining an environment where everyone has an equal opportunity to share their opinion, showcase their skills, develop their career and be part of a caring and inclusive team. Why STATSports? Were still a small business that happen to be the world leader in our field, that means you can be a part of something big. Working at STATSports, youll have a real impact and see directly how the day-to-day work you do makes a difference in sport at the elite level. Youll collaborate with a world class team and be given the freedom to innovate, create and deliver at the highest level. As part of the team, youll get all the important stuff as well as A hybrid working model 31 days annual leave Our YAYA Day. An additional day-off on your birthday Enhanced Maternity & Paternity Pay Private Health Insurance & Cashback Plan Pension Scheme Life Cover Critical Illness Cover Income Protection Health and wellbeing Initiative Diversity and Inclusion Initiative Leisure clothing partnership Skills: Account Management Elite Sports Sports Science Client Services GPS

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