Front Of House & Sales Manager
Pins Leisure Ltd – King Pins & Star Pins
Location: Edinburgh, Scotland, United Kingdom
Overview
We’re reinventing the classic family bowling trip, creating bold, vibrant spaces for everyone to enjoy together. Each venue is playful, stylish, and full of personality—complete with a well‑stocked bar and a menu of Neapolitan‑style pizzas and crispy chicken.
As Front Of House & Sales Manager, you will drive the business forward while delivering fantastic service to guests.
Responsibilities
* Lead and inspire the FOH team to deliver top‑tier service.
* Ensure smooth daily operations and exceptional guest experiences.
* Handle feedback with flair and keep standards sky‑high.
* Manage bookings and tailor experiences for private and corporate events.
* Build relationships with local businesses, schools, and community groups.
* Drive new bookings and repeat business through proactive outreach.
* Represent King Pins at networking events and city pop‑ups.
* Plan and host in‑venue events such as bowling competitions and charity nights.
* Collaborate with marketing to promote seasonal offers and packages.
* Coordinate with kitchen, bar, and service teams for seamless execution.
Requirements
* Passionate Attitude
* Loves to be professionally playful
* Always gives good energy
* Your team, every time
Benefits
* Competitive salary
* Achievable bonus scheme
* 50% off food & drink, free gaming
* Opportunity for career progression within a fast‑growing company
* Access to Rewards Gateway discounts
* Employee Assistance Program
* Two staff socials a year
* 28 days holiday, including bank holidays
Employment details
Seniority level: Mid‑Senior level. Employment type: Full‑time. Industries: Restaurants. Job function: Management and Manufacturing.
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