A technology company is seeking an IT Service Desk Analyst to join their team in Cologne. This office-based role involves providing first and second line support for employees, resolving issues across Microsoft 365 and devices, and managing user accounts. The ideal candidate has a minimum of 2 years’ experience in IT support, is fluent in German and English, and possesses strong communication skills. Working closely with a team, you will ensure a high level of service to users across the business.
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