Business Unit: BU Warehousing Solutions Business Line: BL Warehousing Solutions Europe Target Hire Date: 2025-09-19 What You Can Expect : Monday - Friday 14:00-22:00 (37.5 hours a week) Liaise and build relationship across all areas of the business. Promote the culture for ‘Staff Engagement’ and ‘Continuous Improvement ’. Planning, monitoring and organising staff to achieve day to day activities. Managing and following through with customer queries. Report on daily and weekly planners. Ensure any activity logs are kept up to date. Ensure all appropriate reports are completed accurately and in a timely fashion. Respond to emails in an accurate and timely fashion. Ensure employee timesheets are completed and reconciled daily. Comply with all relevant Health & Safety measures. Ensure warehouse housekeeping is maintained to 5S standards. Conduct appropriate employee administration related tasks such as Return to work, investigations, holiday planning etc. Provide solutions to team issues taking in account policies and ethical practices. Effective performance management of staff including provision of timely and accurate performance reviews. Promote and adhere to accident reporting, security and health and safety procedures. Ownership of stock accuracy maintenance in your area: investigate and resolve any discrepancies in a timely manner. Support stock takes - when requested (note this will typically include weekends from time to time). Create and maintain a positive team culture and work ethic, encouraging involvement from all team members. Must be flexible with working hours to suit business needs especially during peak. Attend development or policy training as requested by the business. Liaise with Human Resources (HR) on Employee Relations (ER) issues. Key Functional Relationships All Rhenus colleagues Functional Managers Operational Managers Support Services: HR, IT, Finance, Customer Account Management and Maintenance. External suppliers Measures & KPIs Ensure that the activity log is accurate and up to date. Ensure that time sheets are up to date. Ensure that you are working to the customer requirements, KPI’s and cost budgets. Completion of reports. Meeting KPI targets. Labour statistics. Healthy and Safety. What You Bring: GCSE Maths and English Grade C or above, or equivalent. Good communication skills are an essential requirement for the position. Ability to set standards and motivate team members. Good working knowledge of a multi-user site in a computerised warehouse. A positive “can-do” attitude. A flexible approach to working hours. The ability to organise and prioritise heavy workloads. Essential Skills Computer literacy essential. Excellent command of the English language, both written and spoken. Proficient communication skills. Accurate and reliable. Able to work as part of a team as well as on their own. Ability to work under pressure and to tight deadlines. IT Skills, including advanced Microsoft/Excel.