Job Description
Network Manager - Wimbledon - £40k + excellent benefits
Our client is a well-established private school based in Wimbledon; due to continued growth and expansion they are looking to recruit a Network Manager.
Key tasks and Responsibilities:
* Ensure a consistent IT support service is delivered to the site. Establish and maintain high quality learning facilities and assist in planning their future development.
* Provide overall responsibility for IT services at the site as Network Manager. Including: advanced troubleshooting, ensuring a consistent service level, identifying potential system issues and escalating unresolved problems.
* Provide detailed specialist advice and guidance as required to the client on IT requirements.
* Set up and check hardware and software for normal operation.
* Build and configure networked PCs, this could be a standalone setup or via image deployment.
* Perform maintenance on user accounts, site servers, and cloud platforms.
* Solid understanding of Active Directory, Azure AD, Microsoft 365 administration
* Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs.
* Follow standard practises to run network monitoring reports or utilities.
* Update asset lists or equivalent records for hardware and software on site.
* Follow processes and tasks described in site/client disaster recovery and maintenance plans.
* Follow instructions to test site backup and malware protection procedures.
* Ensure all jobs and issues are logged within the helpdesk and investigated as required.
* Evaluate and systems the support logs to produce detailed management reports and help plan future support service developments.
* Working with the Senior Engineer to design and implement network infrastructure to meet the client/site requirements.
* Manage active network components including switches, routers and firewall.
* Maintain Internet filtering systems inline with the client/site policies.
* Maintain the site(s) backup and malware protection policies.
Qualifications and skills:
* Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred.
* Solid understanding of wired and wireless networks and devices
* Ability to work independently and as part of a team under pressure
* Impeccable attention to detail and commitment to quality
* Technical troubleshooting and problem management skills
* Interpersonal skills sufficient to assist non-technical users of IT
Keywords - Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft 365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, Apple, Wimbledon