A fast-growing group operating across multiple ethical and purpose-led eCommerce brands is hiring a contract Commercial Insights Analyst to help transform data into strategic advantage.
This is a hybrid role based in Oxfordshire, with office attendance required on Tuesdays, Wednesdays, and Thursdays. To be considered, applicants must be located within a 45-minute commute.
You'll sit at the heart of commercial decision-making, using behavioural, transactional, and digital data to improve customer experience, boost conversion, and increase lifetime value. Working across a variety of brands and business units, your insights will directly influence pricing, promotions, stock strategy, and customer journeys.
What You’ll Be Doing
* Identify behavioural trends and customer signals to improve site conversion
* Use browsing and purchase data to personalise user journeys and influence CRM strategy
* Run commercial experiments (A/B tests, pricing trials, segmentation) to drive margin and retention
* Build and maintain dashboards and reports that guide business teams
* Collaborate with marketing, product, tech, and supply chain teams to embed insight-led decisions
* Improve tracking setup and support the overall maturity of the analytics function
Technical Skills:
* Strong ETL, SQL and BigQuery knowledge
* Experience with Google Tag Manager (GTM) and understanding of data layers
* Familiarity with server-side tracking principles
* Exposure to Power BI or similar BI tools is a bonus
Commercial Understanding:
* Background in eCommerce or retail analytics is highly desirable
* Comfort working with key business metrics (e.g. profit margin, AOV, customer value)
* Experience in A/B or multivariate testing
Why Join?
* Work across diverse eCommerce brands with meaningful impact
* Join a growing analytics team with genuine support for development
* Help shape how purpose-led businesses use data to grow
* Hybrid working with 3 days in the office near Wallingford
If you're a commercially-minded analyst looking to apply your skills in a values-driven business, this is a chance to work at the intersection of insight, innovation, and ethical retail.