Software Asset Manager
A leading financial services organisation is seeking a highly organised and compliance-focused Software Asset Manager to drive the transformation and maturity of its Software Asset Management (SAM) function across the EMEA region. This is a strategic role covering software governance, compliance, tooling, lifecycle management, and audit readiness within a regulated environment.
Key Responsibilities
* Develop and maintain software lifecycle policies, processes, and standards.
* Oversee the full lifecycle of software assets: procurement, deployment, usage tracking, renewals, and retirement.
* Maintain a centralised accurate software inventory using SAM tools (e.g., ServiceNow) and integrate with procurement/finance systems.
* Ensure software usage aligns with licensing entitlements and vendor agreements.
* Build and manage a comprehensive entitlement repository.
Compliance & Audit
* Ensure SAM practices comply with internal policies and external regulatory standards (SOX, GDPR, PRA/FCA, etc.).
* Lead and coordinate internal and vendor software audits.
* Implement and maintain controls to prevent unauthorised software usage.
* Prepare accurate licence and compliance documentation for audit purposes.
Vendor & Contract Management
* Support procurement and business owners with vendor engagement, contract reviews, renewals, and true‑ups.
* Work with procurement and legal teams to secure cost‑effective licensing agreements.
* Track contract timelines to ensure timely renewals and compliance.
Optimisation & Reporting
* Analyse utilisation data to identify cost‑saving opportunities and under‑used licences.
* Support software rationalisation and re‑harvesting initiatives.
* Produce clear dashboards and reports covering utilisation, compliance, and software spend.
* Recommend improvements to procurement, deployment, and de‑commissioning processes.
Operational Support
* Work closely with procurement, finance, and IT operations on asset procurement and budgeting.
* Monitor utilisation and identify opportunities for redeployment or optimisation.
* Provide training and guidance to teams using SAM processes and tools.
Skills & Experience
Essential
* Strong knowledge of ITIL practices related to Software Asset Management.
* Proven understanding of software licensing models (SaaS, subscription, perpetual, cloud).
* Excellent analytical and problem‑solving skills.
* Experience delivering SAM‑related projects in a large, complex organisation.
* Strong communication skills and ability to work with both technical and non‑technical stakeholders.
* Exceptional attention to detail and accuracy in reporting.
* Experience working with SAM tools such as ServiceNow, Flexera, or Snow.
Preferred
* Bachelor's degree in IT, Computer Science, or similar.
* Certifications such as ITIL Foundation, CSAM, CITAM or ISO 19770.
* 5+ years’ experience in SAM roles within financial services or other regulated environments.
* Strong understanding of software audit processes and financial management of software assets.
Additional Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Salary: £60,000–£70,000 per annum
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.
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