Housing Concierge
Salary £24,638 per annum plus health cash plan and matching pension with life insurance.
Permanent, Full time (37.5 hpw)
Middlesbrough, Erdely Villa
We cant offer a CoS for this role
Home, a place where you belong
Help young people feel safe and supported at night and be the calm, reassuring presence for young people with complex needs living in supported housing. If youre looking for a role where you can make a real difference, this is it. Youll be part of a team that helps young people feel safe, secure and ready to move forward.
Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)
Paid time off for volunteering
Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses?
With all of our family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support, whats not to love.
What youll do
Keep the building safe and secure through regular checks and CCTV
Be the first point of contact for customers and emergencies overnight
Spot and respond to changes in behaviour with care and confidence
Build positive relationships with neighbours and the local community
Record and hand over key information to the daytime team
Why join us
Youll be part of a team thats passionate about helping young people thrive. Well support you to grow your skills and confidence, with access to all internal vacancies and our Grow Our Own development programme. Be part of one of the UKs top 10 Great Places to Work!
You have
Experience working alone and staying calm under pressure
Great people skills and a flexible, person-centred approach
Confidence to manage challenging behaviour and de-escalate situations
Good literacy and numeracy, and able to keep accurate records
A full UK driving licence (or equivalent experience if not essential)
Practical bits
Working waking nights, on a lone working basis. Youll occasionally need to attend daytime meetings or training.
We work between the hours of 21:45 to 08:15.
Rota Working on a rota of 4 on, 4 off basis
Youll work from our Erdely Villa service in Middlesbrough, which is easily accessed by public transport.
There is free on-site parking. You need an Enhanced with barring list DBS check that we pay for.
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work !
Find out more
Click APPLY NOW to see ourHousing Concierge job description, find out about us, for help to apply and our benefits. Roles can close early, so dont wait. For reasonable adjustments email .
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