Description
& SummaryAt PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.
In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage.
Role: Senior Associate – Change Management
Location: Jersey
Line of Service: Business Enablement – Transformation and Technology
Grade: Senior Associate
Contracted Hours per Week: 37.5
PwC Channel Islands Overview
PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff.
Job Summary:
The Senior Associate in the Tech and Transformation (T&T) Pillar at PwC Channel Islands plays a pivotal role in supporting digital transformation initiatives. This role is embedded within the Business Enablement function, working closely with project managers, technology leads, and business stakeholders to ensure successful adoption of new systems, processes, and ways of working.
Responsibilities:
The T&T team at PwC Channel Islands is focused on embedding digital into the heart of the firm. The team supports enterprise-wide transformation projects, and change managers play a key role in navigating organisational change. The team values collaboration, innovation, and a structured approach to delivering sustainable change.
Responsibilities include:
1. Collaborate with the project delivery team to support the successful delivery of technology solutions that align with our firm's strategy of being a leading technology-enabled professional services firm.
2. Develop and execute change management strategies aligned with project goals, including stakeholder engagement, communications, training, and resistance management.
3. Identify key stakeholders and build tailored engagement plans to ensure buy-in and support throughout the change lifecycle.
4. Design and deliver clear, targeted communications to support user adoption and minimise disruption.
5. Identify training needs and ensuring delivery of required training.
6. Conduct change impact assessments and readiness evaluations to inform planning and mitigate risks.
7. Collaborate with project teams to embed change management into project delivery and compliance with internal change management policies and procedures.
8. Track adoption metrics and feedback to continuously improve change interventions and report on success criteria.
9. Stay up to date with PwC and industry best practices and trends in change management, technology, and transformation to continuously enhance our change management approach.
10. Support wider project implementation tasks as required.
Direct Reports:
This role reports to:
11. Senior Manager
There are no direct reports into this role.
Qualifications & Certifications:
12. Bachelor's degree in a relevant field (e.g., business, technology, organisational psychology) or equivalent practical experience.
13. Relevant professional qualifications such as Prosci (or equivalent).
Skills & Experience Required:
Essential skills:
14. Experience in change management, ideally within a professional services or technology-driven environment.
15. Strong communication, stakeholder management, and facilitation skills. Ability to work across multiple projects and adapt to changing priorities.
Residential Status:
Entitled to Work/Entitled
Travel Requirements:
16. Up to 25%
The skills we look for in our people:
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, Evolved PwC Professional.
The Evolved PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver.
Diversity:
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business.
Education
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance, Learning Agility {+ 12 more}
Desired Languages
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date