Property Management Recruitment provided pay range
This range is provided by Property Management Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Our client is a well-established residential property management business seeking an experienced Block Manager to take responsibility for a defined portfolio of residential developments.
This is a broad, hands-on property management role covering service charge management, legal compliance, contractor oversight, client communication and day-to-day estate management. The successful candidate will work closely with resident directors and leaseholders, delivering a professional, compliant and customer-focused service.
The Role
You will be responsible for the full management of your assigned portfolio, ensuring developments are maintained, administered and supervised to a high standard. You will act as the key point of contact for clients, leaseholders and contractors, ensuring service delivery aligns with agreed management agreements and statutory obligations.
* Proactively manage service delivery across the portfolio, seeking to exceed client expectations.
* Provide regular written updates to resident directors in an agreed format, outlining actions taken and progress made.
* Draft and issue correspondence for individual leaseholders, blocks or entire developments, including letters, newsletters and notices.
* Manage professional handovers from and to managing agents in line with agreed handover procedures.
* Maintain and reference development plans to establish boundaries, ownerships and demised areas.
* Read, interpret and apply legal documentation including leases, Memorandum & Articles, freehold documents and contracts.
* Maintain up-to-date knowledge of residential property legislation and industry best practice.
* Attend, chair and minute Directors’ Meetings, AGMs, EGMs and residents’ meetings as required.
* Prepare and present annual service charge budgets in line with each development’s financial year-end.
* Produce draft budgets at least eight weeks prior to year-end.
* Identify arrears cases and liaise with Credit Control on recovery action plans.
* Oversee the completion of annual service charge accounts in line with statutory and lease requirements.
* Ensure accounts are approved by the relevant client representatives and filed within statutory deadlines.
* Check and authorise invoices, ensuring works have been completed satisfactorily.
* Respond to leaseholder account queries, providing statements, payment plans and financial explanations.
* Ensure all mechanical and electrical assets are covered by appropriate maintenance contracts and statutory testing.
* Ensure Health & Safety documentation is current and compliant with legal requirements.
* Action issues raised in risk assessments, inspections and reports within agreed timescales.
* Maintain compliance with statutory and best practice Health & Safety standards.
* Arrange and implement major works programmes, supporting project delivery where required.
* Carry out site inspections in line with management agreements.
The Person
* Proven experience in residential property or estate management.
* Strong understanding of leases, service charges and compliance.
* Excellent communication and organisational skills.
* Ability to manage multiple developments and priorities effectively.
* Full UK driving licence.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Management
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