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Commercial controller

London
H&M
Commercial
Posted: 1h ago
Offer description

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless.

Job Description

To drive commercial performance through in-depth analysis of key retail KPIs, robust financial planning, and close collaboration with business teams to enable data-driven decision-making across the organization.

Results – Driving Commercial Performance

1. Conduct comprehensive OMNI analysis of sales, conversion, traffic, pricing, discount rates, returns and other commercial KPIs
2. Deliver clear, actionable insights to improve trading outcomes and support business growth.
3. Monitor and report on performance against budget, forecast, and historical benchmarks.
4. Support category and channel profitability assessments to guide product, pricing, and promotional decisions.
5. Manage and improve the budgeting and reforecasting process for commercial functions, ensuring alignment with strategic goals.

Approach – Data-Led, Forward-Thinking Financial Control

6. Build and maintain financial models, dashboards, and reports that track commercial KPIs in real time.
7. Implement process improvements to enhance reporting accuracy, automation, and accessibility.
8. Support strategic initiatives with scenario modelling and financial impact analysis.
9. Use advanced Excel, BI tools and ERP systems to derive insights from complex data sets.
10. Lead on developing standard reporting frameworks that provide clear visibility into business performance.

Teamwork – Partnering for Success

11. Act as a trusted business partner to Buying, Merchandising, E-commerce, and Operations teams.
12. Collaborate cross-functionally to support commercial decision-making and operational efficiency.
13. Contribute financial expertise to cross-departmental projects including product launches, channel strategy, and promotional planning.
14. Present financial insights to non-financial stakeholders in a clear and actionable way.
15. Support a culture of accountability and commercial ownership across teams through coaching and shared insights.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

Someone who is passionate about learning and development, and wants to grow yourself and others. A positive attitude and a role model for our values are important qualities that you should possess.

What you need to succeed:

16. Educational Background: Degree in Finance, Business, Economics, or a related field.
17. Professional Experience: Extensive experience in a commercial finance or controlling role, ideally within the retail or fashion industry.
18. Analytical Skills: Strong analytical and problem-solving abilities, with a talent for transforming data into actionable insights.
19. Technical Proficiency: Proficient in Excel, BI tools, and ERP systems; adept at navigating a fast-paced, data-rich environment.
20. Personal Attributes: Commercially curious, detail-oriented, and highly collaborative.
21. Industry Passion: A strong passion for fashion retail, with a solid understanding of retail KPIs and seasonality.

Additional Information

This is a Full-time Permanent Contract, based at our Head Office in London.

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .

In addition to this London based colleagues also receive

22. Up to 25 days holiday
23. Annual health checks
24. Pension scheme
25. Discounts on various activities and financial/lifestyle products via our benefits hub
26. Cycle to work scheme
27. Discounted gym membership
28. Employee assistance via retail trust
29. Private health & dental care

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

In this role you will have some flexibility to work remotely however due to the high level of cross department collaborations approx. 3 days per week office presence is required to foster strong collaborations and team work.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

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