Job Description:
We are a UK-based, family-run property investment and management business managing residential portfolios across the East Midlands, South Yorkshire, the North West, and beyond.
As our portfolio continues to grow, we are looking for a reliable and proactive Virtual Assistant to support both property management operations and business growth as a long-term team member.
The Role:
You will work closely with the directors, supporting daily operations and growth-focused activities, following clear systems and processes.
You will be trained to use:
* Street – property and portfolio management.
* Go HighLevel – CRM, workflows, and training.
* Google Workspace – documents, reporting, and collaboration.
* Live video access during working hours to allow real-time communication when required.
Working Hours:
* Starting hours: 3 hours per day.
* Progression: Hours will gradually increase to full-time (up to 40 hours per week) based on performance and business needs.
Reporting:
* Login and logoff time tracking system.
* Daily task updates via Google Workspace.
Key Responsibilities:
* Supporting the management of a growing UK property portfolio.
* Property listings and marketing support.
* Tenant and landlord communication and coordination.
* Property research and data collection.
* Cold calling landlords to introduce property management services.
* Follow-up campaigns and lead nurturing.
* CRM clean-up and pipeline management.
* Email campaigns (newsletters and drip sequences).
* Client onboarding and intake forms.
* Data entry and digital file organisation.
* Contract and document support.
* Calendar and inbox management.
About You:
* Fluent in spoken and written English.
* Confident speaking with landlords on the phone.
* Experience in property, real estate, or sales support (essential).
* Comfortable using CRM systems and learning new tools.
* Highly organised, proactive, and reliable.
* Able to work independently with clear communication.
* Growth-minded and open to training and feedback.
Pay & Benefits:
* Hourly rate: £15.-16. per hour (annual reviews and increases based on performance).
* Paid holidays:
o 28 paid days per year as occurred.
* Performance bonus:
o £10 Bonus for every successful landlord onboarded through cold calling.
Job Types: Part-time, Permanent.
Benefits:
* Flexitime.
* Work from home.
Work Location: In person.