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IT Support Engineer, Newcastle-upon-Tyne, Tyne and Wear
Client:
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
* Climate focused organisation, sustainability focus.
IT Support Engineer needed to join a small team at their Newcastle offices (onsite daily). We’re seeking someone with excellent infrastructure support skills, a proactive and inquisitive approach, and strong communication skills. You will handle a mix of support tasks and project work within a supportive, learning-driven team.
Required Skills:
* Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management).
* Networking knowledge: DNS, DHCP, VPNs, Switches, and firewalls.
* Experience with security practices: MFA, SSO, endpoint protection, access controls, phishing prevention.
* Support experience with Windows (and some Mac devices), Mobile devices, AV equipment, tablets, and other IT hardware.
* Pro-active, curious, positive attitude, ownership of projects.
Responsibilities:
This role involves a mix of 1st to 3rd line support and project work supporting approximately 100 users across various MS and network technologies. You will ensure systems run smoothly and securely, support tech rollouts, migrations, upgrades, monitor performance, security, and manage devices and updates. You will collaborate with others to optimize processes and improve user experience with a focus on sustainability and efficiency.
Benefits:
Join an organisation involved in impactful sustainability activities. Enjoy a competitive salary (£35K-40K), private medical and dental, virtual GP, parental leave, pension, green travel incentives, generous holidays, and opportunities for career growth.
Next Steps:
If interested, please send your CV for immediate consideration.
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