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Salary - Rates of pay from £13.20ph to £13.62ph depending on store location
Hours of Work - 37.5 hours a week
About us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team committed to excellence. We pride ourselves on exceeding customer expectations and value our colleagues’ contributions.
We seek positive individuals passionate about our products. Whether as a Store Colleague or Territory Manager, you'll find opportunities for growth and new challenges!
About the Role
As a Team Leader at Hobbycraft, you will support management and help drive sales while delivering excellent customer service.
* Work with the store manager to boost sales and profitability
* Promote commercial awareness among the team
* Oversee operations such as merchandising, goods in, warehouse, and duty management
* Support and coach colleagues
* Coordinate team workload
* Manage click and collect orders
* Operate the till, handling transactions accurately
* Assist with audits and health and safety checks
* Serve as key holder for opening and closing the store
* Assist with disciplinary, grievance, absence, and performance issues
* Act as duty manager when the Store Manager is unavailable
About you
* At least 1 year of retail experience, managerial or supervisory experience is a plus
* Passionate about sales and profit growth
* Knowledgeable about retail operations
* Interest in crafts/hobbies and inspiring others
* Ability to learn and share product expertise
* Enthusiastic, driven, and motivated
* Confident communication skills
* Flexible to meet business needs
Benefits at Hobbycraft
* Competitive pay above minimum wage
* 25% Discount Card for Hobbycraft
* Generous holiday entitlement, increasing annually
* Financial and mortgage advice
* Creative working environment
* Company pension scheme
* Cycle to Work Scheme
* Employee Support Programme
* Ongoing training and development
* Colleague social events
Note: We may close the vacancy early due to high application volume.
We support applicants with disabilities. Please contact us for assistance during the recruitment process.
Hobbycraft celebrates diversity and is committed to equal opportunities for all colleagues and customers, regardless of race, gender, age, disability, or other characteristics.
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