HR Consultant
Reference
Umbrella Rate: A GBP 27.30/hr (Inside IR35)
Are you ready to take your HR expertise to the next level? This is your chance to join a forward‑thinking organisation as an HR Consultant, where you'll play a pivotal role in shaping the employee experience. With a hybrid working model based in Whitley, Coventry, this opportunity combines flexibility with the chance to work in an inspiring and collaborative environment. If you're passionate about solving HR challenges, driving employee satisfaction, and making a real impact, this role could be your perfect fit.
What You Will Do
* Act as the first point of contact for UK-based employees, addressing HR queries via outbound calls, email, portal, or virtual chat.
* Provide clear guidance on HR policies and procedures, empowering employees to their unique situations.
* Coach managers on applying HR policies effectively, ensuring compliance and minimising risks.
* Build rapport with employees to accurately understand and resolve their queries.
* Collaborate with wider HR teams, including Payroll, Business Protection, IT, and more, to deliver seamless service.
* Manage daily tasks such as pulling absence reports and handling an inbox for non‑employee queries.
What You Will Bring
* Previous experience in an HR employee advisory role, with a strong generalist HR background.
* Solid understanding of UK employment law and key HR practices such as disciplinary, grievances, absence management, and performance.
* Excellent communication skills, both written and spoken, to deliver clear and considered responses.
* Proficiency in Microsoft Word, PowerPoint, and Excel, with the ability to manage high volumes of queries efficiently.
* A customer‑first mindset, combined with resilience and enthusiasm to deliver results under pressure.
This role contributes to the company's commitment to providing a personalised, transparent, and dependable HR service. By resolving employee queries effectively and maintaining high satisfaction levels, you'll be instrumental in enhancing the workplace experience and supporting the company's goals of operational excellence.
Location
This position is based in Whitley, Coventry, with hybrid working offering flexibility.
#J-18808-Ljbffr