GENERAL SUMMARY
We are looking for an Underwriting Assistant in Casualty team to support and collaborate closely with underwriters in Singapore and Australia.
DUTIES AND RESPONSIBILITIES
* Administration of assigned accounts throughout the lifecycle.
* Collecting account and insured information for risk analysis by communicating directly with Brokers on behalf of the Underwriters.
* Liaising with Underwriters, Brokers on behalf of the Operations & Systems Unit as needed to communicate account status and complete outstanding subjectivities.
* Liaising with Underwriters to confirm policy issuance instructions for proprietary policies, endorsements, forms, notices, etc. and effectively communicate to the Operations & Systems Unit.
* Performing pre-analysis support for new submissions, renewals, endorsements, and other incoming documents based upon predefined underwriting rules and/or guidelines.
* Ensuring completeness of contents of underwriting package prior to handover to the Underwriter for risk analysis/risk selection process.
* Analyzing the needs of the client and translating appropriately into the final specifications that serves as a basis for the policy.
* Effectively dealing with accounts having a variety of intricate parts to ensure policies are complete and all aspects of the broker communication is seamless.
* Completing quality control on the rating output to ensure accuracy of work (e.g. exposure bases, limits, coverage extensions, modifications, etc.).
* Rating premium changes for premium bearing midterm change requests.
* Maintaining an electronic file for accounts as required for regulatory and internal audit sake.
* Ensuring timely, accurate completion of all assigned tasks.
* Accurately compiling supporting account detail in electronic format using PDF conversion tools.
* Generating Broker correspondence in electronic format (i.e., e-mail, eFax) related to transaction processing and informational follow up requests using free-form letters, predefined or approved templates.
* Collaborating and corresponding verbally and in writing with Operations & Systems Unit team members and others in Finance Units as needed to perform tasks.
* Any other tasks as assigned by direct manager.
EXPERIENCE & QUALIFICATIONS
* Minimum 2 years of insurance/administrative experience
* Strong analytical and organizational skills; must have the ability to interpret and execute underwriting instructions accurately; be detail oriented with good follow-through skills.
* Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external colleagues.
* Client service experience and focus.
* Excellent written and oral communication skills are essential.
* Rating and entry expertise in Casualty preferred.
* Working knowledge of PCs and software applications (especially Microsoft Excel).
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