Salary: £30,000 - 37,000 per year Requirements: Experience in an IT support role (typically 2–3 years) Solid experience supporting applications on Windows Server Hands-on SQL Server experience (querying, troubleshooting application/database issues) Exposure to the Microsoft stack, including Windows Server, Active Directory / Entra ID, and SSO / authentication concepts Logical understanding of how infrastructure, networking, and applications fit together Experience working with or around projects (e.g., assisting with migrations, upgrades, deployments) Experience with Sage, Primavera P6, Exchequer or similar line-of-business apps (nice to have) Exposure to Azure (IaaS / PaaS) application hosting (nice to have) Responsibilities: Support and maintain core business applications running on Windows Server and SQL Server Handle BAU incidents and requests escalated from the service desk Work closely with Infrastructure, Networking, and Modern Workplace teams to act as the glue between them Troubleshoot and resolve issues involving Windows Server application hosting and SQL Server-backed applications Support Active Directory / Entra ID integration along with SSO and authentication Enhance line-of-business applications such as Sage, Primavera P6, and Exchequer Contribute to project work, including migrations of business critical services and upgrades Grow to own and lead projects over time Technologies: Active Directory Azure Cloud IaaS Support PaaS SQL Sage Windows More: We are looking for a Cloud Applications Support Analyst to join our Business Applications team, supporting a suite of business-critical applications running on Microsoft technologies. This role offers a great opportunity for someone with application support experience who is eager to become an expert and take on senior responsibilities as our team evolves. We offer a flexible hybrid working model, with one day per week in our office in Leicestershire, and a competitive salary ranging from £30,000 to £37,000 depending on experience. last updated 8 week of 2026