Better places, thriving communities.
Job Title: Personnel Services Administrator
Contract: Fixed Term Contract
Type of Employment: Full Time
Hours: 37.5 hours per week
Salary: £24,.65 per annum
Shift pattern: Mon to Fri
Location: MoD Lyneham, Chippenham, Wiltshire, England, SNPZ
An opportunity to join an experienced, versatile team, delivering first-class services to our world-class Armed Forces personnel.
Position Overview
Based at MOD Lyneham, working in a Mail Room environment, the post holder will be versatile, and customer focussed.
The successful candidate will have the professional capability to multi-task when and where needed, as required by the business. Training will be given where required.
Main Responsibilities
1. Always ensure the physical security of mail in line with current regulations.
2. Ensure the protection of personal information held within the Mail Room.
3. Know and observe all necessary security precautions and procedures when handling mail, including recognition of, and response to, receipt of suspect mail.
4. Control the receipt of parcels, packets and letters from Royal Mail and commercial couriers.
5. Sort and distribute mail accurately within stipulated timescales, notifying individuals of items for collection, ensuring signatures of receipt are obtained when necessary.
6. Deliver mail by vehicle around the site.
7. Redirect mail as necessary.
8. Collect, sort and bag outgoing mail for Royal Mail Postal Service and Defence Mail Centre.
9. Keep the Mail Room area clean and tidy and, secure always.
10. Drive a Mail van, complying with rules of the road and safety.
11. Report any mail irregularities immediately.
12. Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
What we are looking for
A reliable, trustworthy, competent, and physically fit person with the ability to work independently and as part of a team. Confident, self-motivated, and able to use own initiative, highly responsive to company and customer requirements. Pro-active and consistent with the ability to adapt quickly to the different needs of the business and:
Capability to multi-task when and where needed, as required by the business Working knowledge of Health and Safety requirements Flexible approach to accommodate changing requirements and priorities Good customer facing skills and the ability to develop close working relationships Basic IT literacy Ability to drive Physically fit enough to lift and move mail, including sacks and parcels (Essential) Full/Cat B driving licence (Essential)
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vettingprior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Proof of right to work in UK essential.
The Contract operates a 37.5 hour working week requiring an element of flexible output during the overarching service hours, Mon to Fri only.
Required to wear approved company work wear.
Additional information for internal applicants
Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoure
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .