Job Title: Training & Development Specialist Place of Work: Staffordshire Contract Type: Fixed Term Contract Hours: 40 hours per week About the Company A global facilities management (FM) company, this organization delivers comprehensive workplace and facility services across various sectors, including commercial offices, manufacturing sites, airports, and healthcare environments. With a strong commitment to corporate responsibility, innovation, and people-centric service, the company uses data-driven insights and skilled teams to create impactful, sustainable environments for its clients worldwide. Key Responsibilities * Gain a thorough understanding of new contract requirements to develop effective training and process implementation strategies * Review and enhance existing operational procedures to improve efficiency and customer experience * Deliver engaging training sessions in both classroom and remote formats, using a range of interactive and innovative methods * Support the development and integration of e-learning materials as part of the training offering * Conduct training needs assessments through delivery reviews, quality assurance checks, and competency evaluations * Design and deliver remedial training programs tailored to address identified skill gaps * Collaborate with mobilisation and operational teams to embed learning initiatives into daily business practices Skills & Qualifications * Proficient in written and spoken English * Strong IT skills, including experience with Microsoft Office and collaborative tools * Proven ability to deliver consistent, high-quality customer service * Technically proficient with tools such as Microsoft Visio, Lucidchart, or other process mapping software * Solid understanding of data analysis techniques to inform training and performance development If you believe you have experianc we’d love to hear from you. Apply today with your CV and qualifications