Job overview
We are looking to recruit an enthusiastic and motivated staff member who would like the opportunity to work in a fast paced, positive, developing environment to join our front of house team as a receptionist.
The successful applicant will have excellent verbal and written communication skills with a professional telephone manner and good customer care skills. The post holder should also be able to prioritise and work well as a member of a team, use your own initiative, maintaining accuracy with both verbal and written communication.
Main duties of the job
This role will be based at the Front of House reception desk at Westmoreland Street Hospital and will work as part of a rota to cover the desk from 8am to 8pm. They will be the first point of contact for patients, visitors, staff and contractors both and will be welcoming, approachable and helpful.
The role covers a wide range of different tasks that are needed to support the different teams on site, for example arranging transport, couriers or taxi services as needed; managing the bleeps for the site; monitoring alarm panels; managing the keys and other security responsibilities for the site.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
·University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
·National Hospital for Neurology and Neurosurgery
·Royal National ENT and Eastman Dental Hospitals
·University College Hospital Grafton Way Building
·Royal London Hospital for Integrated Medicine
·University College Hospital Macmillan Cancer Centre
·The Hospital for Tropical Diseases
·University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.