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Operations manager

Bristol (City of Bristol)
Bristol Harbour Hotel
Operations manager
Posted: 17 August
Offer description

The stunning Bristol Harbour Hotel is looking for an Operations Manager to join the team, overseeing the thriving operational departments of this 42-bedroom hotel with an inviting restaurant, a busy meetings and events space, and a luxury spa.

As part of Harbour Hotels' commitment to develop internally, this role is a stepping stone to becoming a General Manager. It is ideally suited for a senior Head of Department seeking to progress into their first Operations Manager role, or a first-time Operations Manager looking for a larger, more prestigious hotel with ambitions to become a General Manager in the future.

As a 4-star hotel in the luxury lifestyle sector, the ideal candidate should have a good understanding of service delivery, team development, and managing all commercial aspects of a busy, successful hotel. Leadership skills are essential, with a strong team of department heads to motivate and inspire, ensuring targets are met and exceeded, while being a true people’s champion.

The candidate will have previous experience in hotel operations, demonstrating successful management of high-volume F&B, large events, and knowledge of front office, rooms, and spa operations, with a view to becoming a future General Manager within the luxury lifestyle hospitality sector.

Who we are…

Bristol Harbour Hotel is an elegant 19th-century property with an inspirational façade, located in the heart of Bristol’s historic Corn Street. It occupies the former Lloyds and Midland Bank locations, featuring 42 bedrooms, a subterranean HarSPA, Harbour Kitchen Restaurant, and a speakeasy-inspired Gold Bar. The hotel is also one of Bristol’s premier meeting and event venues, with three flexible rooms for gatherings of up to 400 attendees.

What’s in it for you…

Discounts

* Discounted room rates for all Crew across Harbour Hotels
* 25% discount on food and drink in our bars and restaurants
* 25% discount on HarSPA and Temple Spa treatments

Health & wellbeing

* Mental health and wellbeing support for you and your immediate family
* 24/7 GP services
* Personalized nutrition and fitness advice
* Online health checks
* Group Life Cover

Reward & recognition

* Incentive schemes and opportunities to attend Harbour Heroes awards

Development

* Progression opportunities within Harbour Hotels
* Personalized career pathways and internal promotions
* On-the-job training and development

The usual bits

* Meals included on duty
* Competitive salary
* Unique uniforms designed for Harbour Hotels

If you believe you have the skills and ambition to join Harbour Hotels, please apply with a full, up-to-date CV. Only candidates eligible to work in the UK or with a valid UK work permit/visa will be considered. We look forward to hearing from you!

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