Working hours: 30 hours per week shift work Friday/Saturday and Sunday 7pm- 7am
Interview Date: To be confirmed
Additional Salary information: 10% night works allowance
Harnall Life house in Coventry is an 80 bedded Lifehouse which houses men and women 25+ who have Complex Needs, we also have the capacity to take couples.
We are looking for a Night Concierge to work on site from 7pm to 7am.
As Night Concierge you will work with our Support Workers to empower individuals to move on and break the cycle of homelessness. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse. For this Concierge level role, direct experience of working with homeless people is not essential. However, you will need to demonstrate to us that you have the understanding, willingness and motivation to engage with our homeless clients.
The successful candidate(s) will be able to demonstrate:
1. Motivation towards supporting vulnerable clients to achieve focussed and positive outcomes.
2. Improve standards by demonstrating own initiative towards problem solving which help benefit colleagues and clients.
3. Good customer service and time management skills with ability to prioritise workload.
4. Good verbal and written communication skills.
5. Proficient IT skills (including Microsoft packages)