Building Services Account Manager
M&E / Facilities Management Account
Location: Central London - Single Contract
Benefits: Bonus, Pension Scheme
Our client is a well-established and growing property and real estate organization with high-profile commercial M&E and Facilities Management accounts across the UK and globally. Due to an internal restructure, they are seeking an experienced and dynamic Account Manager/Director for a prestigious commercial client based in Central London. The role involves working Monday to Friday, delivering a 5-star service, including M&E maintenance, energy & sustainability initiatives, and soft services within a high-profile building.
The team comprises approximately 25 staff, including supervisory, engineering, and facilities support, with direct liaising with the on-site client. The salary guideline ranges from £75,000 to £85,000, complemented by a bonus scheme, pension, and opportunities for training and development within a market-leading organization in the commercial building services and facilities management sector.
Candidates should have at least five years of experience managing M&E or Total Facilities Management in commercial environments, whether with dedicated service providers, managing agents, or similar. While a technical background is not mandatory due to the strong engineering team on-site, experience in managing Landlord Services or M&E/Total FM clients is essential. Additional training such as ILM Level 3-5, IOSH Managing Safely, NEBOSH, or MIBFM is desirable.
Key responsibilities include:
* Man-management of a 25-strong team
* Budget responsibility for approximately £2.5 million P&L
* Delivering planned and reactive M&E maintenance
* Engaging with multiple stakeholders
* Ensuring compliance through auditing
* Implementing energy and sustainability initiatives
* Reducing WIP
* Identifying opportunities for project works
* Succession planning
This organization is a market leader across various sectors, including corporate, banking, pharmaceutical, healthcare, and data centers. There are excellent opportunities for career progression into Area or Regional Management and internal movement across different accounts. The role is suitable for an ambitious and determined Account Manager/Director eager to advance their career with a top industry leader.
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