Recruitment Specialist, supporting SMEs across the UK with cost effective recruitment solutions
'HR with a difference'
Join our dynamic team at the HR Dept London City and Central, where we pride ourselves on delivering exceptional HR consulting services. We provide high-quality, commercial HR advice and support to a diverse range of clients, helping them navigate complex HR issues with ease. We offer a full HR service offering with a main focus on employee relations issues (disciplines, grievances, redundancies), performance management, recruitment, training, and development.
Responsibilities
* First point of contact for the HR Advice Line service, ensuring accurate, timely and commercial HR advice and support for clients.
* Providing advice to clients on all aspects of HR, particularly employee relations matters, over the telephone and via email.
* Advising and managing on behalf of clients’ disciplinary issues, employee grievances, performance management, redundancies, and TUPE.
* Creating and issuing documents that support the specialist advice provided to clients.
* Delivering project work including staff surveys, salary benchmarking and managing client appraisals.
* Leading with on-site redundancy programmes and employee relations issues.
* Chair or support formal meetings with clients, including grievances, disciplinaries and appeals.
* Supporting and delivering training to clients, helping to develop and prepare training materials.
* Creating and updating client policies, procedures, and handbooks to ensure compliance with employment law and good HR practice.
* Identifying new business opportunities with existing clients (such as recruitment, additional project or site work, pulse, and staff surveys).
* Attending new client meetings and delivering the new client onboarding process.
Qualifications
* CIPD qualified/working towards, or equivalent experience.
* Excellent and up-to-date UK employment law knowledge.
* Experience in managing a range of ER casework.
* Experience in leading formal processes, including grievances, disciplinaries and appeals.
* Graduate calibre.
* HR experience across various business sectors desirable.
* Commercially aware of the needs of small businesses.
* Excellent communication skills (both oral and written).
* Demonstrates a high level of accuracy and attention to detail.
* Ability to organise own workload to meet targets and deadlines.
* Good MS Office skills – Word, PowerPoint, and Excel.
Location and Working Hours
Office based in Swindon, with travel to London. 40 hours per week, Monday to Friday.
Salary and Other Benefits
* Competitive salary between £35K and £40K DOE.
* 25 days holiday + BH (FTE).
* Free on-site parking.
Diversity is key to our success, and we work hard to make sure we’re inclusive. We can only accept applications from those who have the right to work in the UK without restrictions.
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