Responsibilities
* Client Management: Deliver high-quality service by promptly addressing client queries, building strong relationships, and managing policy renewals with accuracy. Provide expert advice and identify opportunities to enhance client coverage.
* Policy Administration: Handle new business, renewals, endorsements, and cancellations. Ensure policy documentation and client records are accurate and up to date.
* Insurer Negotiation: Liaise with insurers to secure favourable terms, negotiating premiums and coverage to achieve the best outcomes for clients.
* Compliance and Regulation: Ensure all activities align with FCA regulations and company compliance standards. Stay informed of regulatory and market changes.
* Collaboration and Teamwork: Work closely with Account Executives and colleagues to provide seamless client support, share knowledge, and mentor less experienced team members.
Qualifications
Candidates must meet the essential criteria through relevant experience or demonstrated transferable skills. Desirable attributes, skills, and qualifications will be considered a strong advantage.
* Experience in a commercial insurance account handling role.
* Knowledge of commercial insurance products and markets.
* Proficiency in insurance platforms and client management systems.
* Strong understanding of FCA regulations and Consumer Duty obligations.
Desirable
* CII qualification or willingness to work towards it.
* Experience with Acturis or similar systems.
* Strong organisational and multitasking abilities.
* Excellent communication and client relationship skills.
* Attention to detail and a commitment to professionalism.
* Proactive, solution-oriented mindset.
* A collaborative team player.
Right to Work: Candidates must have the legal right to work in the UK.
About the Client
Our client is a leading National Broker who, due to continued growth, are now looking for a Commercial Insurance Handler to join its commercial team. As an Account Handler, you'll be crucial in providing excellent client service by managing insurance portfolios and offering tailored solutions. You'll collaborate closely with Account Executives to ensure clients receive expert advice, efficient policy administration, and exceptional service. Your ability to build strong client relationships, ensure compliance, and contribute to team success will be key to driving retention and business growth. Joining our client means becoming part of an industry-leading team that puts people first, and they are committed to creating a work culture that values entrepreneurial spirit and adaptability.
What You Can Expect
* Career Growth: Ample opportunities to advance within a leading insurance firm.
* Flexibility: Work arrangements designed to support your work-life balance.
* Supportive Culture: A collaborative environment where teamwork and professional development are highly valued.
Alongside a competitive salary, our client offers a range of benefits designed to support your wellbeing, work-life balance, and future.
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