Assistant Manager Location: Cardiff
Hours: 40 hours per week
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
An exciting opportunity has arisen for an ambitious Assistant Manager to join the leadership team in our Cardiff clinic. Ensuring that all colleagues have the right support in place to excel and develop their skills
Managing the workload for dual brands operating in the clinic
Leadership with incidents, safeguarding, referrals and complaints
Monitoring SLA's and escalation as required
Managing the performance of the team to deliver the highest calibre of clinical and customer service at all times
Knowledge of Optical or Aesthetics would be beneficial.
Competitive salary with excellent bonus potential
Discounts on prescription eyewear and sunglasses
Generous Optical Express family & friends discount
Modern working environment
On-going training and development opportunities
Workplace Pension Scheme
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.