Job Description
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
You will be responsible for offering infant feeding support for parents within Hackney borough community, within Family Hub settings, on the phone as well as in Homerton Hospital.
Some of the key responsibilities of the role include:
* Providing breastfeeding support to families within Family Hubs settings within Hackney, on the phone and on the wards at Homerton hospital.
* Support in delivering inductions for volunteer peer supporters.
* To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.?
* To attend regular supervision/support sessions.
* Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
* Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
About you
You will:
* You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
* Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders.
* It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
* The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at family hubs setting across Hackney borough as well as in Homerton Hospital.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
* 30 days annual leave (excluding Bank Holidays)
* Pension matched up to 5%
* Flexible working options to suit your lifestyle
* Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
* Cycle to work scheme to support sustainable commuting
* Life Assurance for peace of mind
* Free eye test for all staff, with further discounts
* Blue Light discount card
How to apply
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Visit our website to apply.