Local Service Manager Kent Young People Services, Whitstable Road, Canterbury, Kent, CT2 8ED £42,949.85 to £45,210.15 per annum 37.5 hours per week S anctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Local Service Manager will include: Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager Developing and maintaining relationships with partners, key stakeholders and external agencies Overseeing the overall delivery of the service Working closely with our internal and external partners to achieve KPI's Overseeing the service's financial performance and managing the budget Managing the recruitment, performance and development of staff Flexibility around working hours is expected in accordance with the needs of the service Responsibility for health and safety in the service Skills and experiences: Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem-solving skills Strong communication skills and the ability to remain calm under pressure Compassionate, caring, and hard working with a hands-on approach to support You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development Proven ability to liaise effectively with statutory and voluntary partners Travel is a requirement of the role, therefore a full valid driving licence is essential Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: Your Mind and Body Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period) Confidential 24/7 employee advice service (Includes medical and legal advice) Wellbeing resources through our employee platforms including Aviva Digicare A greener commute with our Cycle to Work scheme Your Financial Wellbeing Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice Exclusive discounts through our e-hub platform Securing your future with our contributory pension plan, matched up to 7% Life assurance Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period Your Job 25 days annual leave (rising to a maximum of 30 days) plus bank holidays Growth and development with us through comprehensive training and internal career opportunities Ability to be part of our inclusive staff networks like the Parent Network and Disability Network Loyalty recognition scheme for 12 month's service onwards If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. CommercialSanc Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Service Manager, Home Care, Manager, Customer Service, Healthcare, Management