Job Title: Service Support Co-Ordinator/Administrator
Client: Sue Ross Recruitment
Location: Sheffield, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
Job Reference: 47496bb9a4f8
Job Views: 12
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
Sue Ross Recruitment is pleased to collaborate with a client based in south Sheffield, seeking a Service Support Co-Ordinator/Administrator to join a small but well-established team. This is a full-time, Monday to Friday role on a temporary-to-permanent basis.
The ideal candidate will possess excellent customer service skills, the ability to manage a demanding workload, and maintain strong relationships with customers and clients. Confident telephone skills, organization, and attention to detail are essential.
Key responsibilities include:
* Answering incoming calls
* Providing frontline support to agents and customers
* Diary management and appointment coordination
* Obtaining paperwork from third parties and ensuring compliance
* Maintaining accurate records of customer and client information
Our client is a professional services firm that values a proactive and solution-oriented approach. They offer excellent working conditions, onsite parking, and a positive team culture. Experience working with vulnerable customers is desirable. The role requires an energetic, confident, articulate, and well-organized individual committed to delivering personalized service under tight deadlines.
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