Overview
Cambridgeshire Community Services NHS Trust provides Integrated Contraception & Sexual Health (iCaSH) across Bedford, Cambridgeshire, Milton Keynes, Norfolk, Peterborough and Suffolk. The service delivers care specifically to meet the needs of its diverse population. The Norfolk service is community based with three main clinics in Norwich, Great Yarmouth and Kings Lynn, providing contraception, sexual health and HIV care and treatment.
The successful candidate will join a team of friendly, highly skilled and experienced medical, nursing and allied health professionals, supported by clinic assistants and administrative staff, all delivering a high standard of care to patients at our Great Yarmouth Clinic.
Working Pattern
Monday to Saturday, including evenings until 19:30.
This advert closes on Sunday 15 Mar 2026.
Key Responsibilities
* Provide specialised advice for patients accessing SRH services.
* Independently assess, plan, treat and evaluate complex programmes of care, using Patient Group Directions (PGDs) or a non-medical prescribing (NMP) qualification.
* Practice as a prescriber, if the post-holder has a non-medical prescribing qualification.
* Communicate, describe and explain clinical, testing and treatment processes in language to suit the patient group/audience.
* Perform SRH examinations and procedures as clinically indicated/required.
* Interpret and deliver test results, providing advice, appropriate treatment, signposting and follow‑up.
* Ensure patients understand the importance of any medical treatment and follow‑up requirements.
* Provide effective partner notification supporting the attendance, testing and treatment of partners at risk, in line with local and national guidance and policy documents.
* Record partner notification data to enable audit, evaluation, and planning of services.
* Deliver an effective and appropriate results management process, in line with local guidance.
* Perform phlebotomy as required in accordance with Trust and service guidelines.
* Administer vaccines and injections when clinically appropriate.
* Assess patients and provide appropriate contraceptive advice, consultation and choice of method in a timely manner, inclusive of people with complex needs.
* Provide Long‑Acting Reversible Contraception (LARC) pre‑assessment consultations and appointments in a timely manner.
* Fit and remove LARC when appropriately trained, or undertake training where required.
* Support patients in identifying and reducing any risks taken within their sexual behaviours.
* Provide assessment and a safe, non‑judgemental environment, enabling patients to ask questions and discuss any concerns, providing appropriate signposting and/or referral.
* Manage and respond to SRH enquiries from the public and partners/stakeholders, including discussing risk and responding appropriately to those who are anxious or high risk.
* Record interventions accurately, concisely and contemporaneously in patient clinical records, in line with both local and national guidance and policies.
* Be competent in the management of young people and vulnerable adults, working within Fraser Guidelines and mental capacity legislation, liaising with the multi‑disciplinary team, CCS and local safeguarding teams/services as appropriate.
Communication
Be conversant with the roles of all the staff within the service and with other colleagues internal or external to the organisation.
Adapt communication and language to suit patient group/audience. Work with partner agencies and utilising a wide range of platforms, methods and tools to include face‑to‑face, telephone and video consultation.
To establish good working relationships with colleagues and all key stakeholders.
To liaise with and exchange information with other Sexual Health Services, professionals, and partner agencies, as relevant for the management of patients.
Work collaboratively with all CCS iCaSH Services to ensure a standardised approach.
Communicate effectively with the multi‑disciplinary team to promote efficient patient care.
Contribute to effective communication, data, and information management within the team.
Support the correct storage of patient records as per the Trust ‘Records Management Policy’.
Liaise with other services as necessary for the coordination of patient care and the smooth running of the department.
Ensure that exposure to sensitive, confidential information is dealt with in line with organisational information governance policies and procedures.
Maintain databases as required by the role, for example the patient electronic record system.
Work under direction to support the process of audit and the improvement of information quality in relation to electronic records held within the department.
Ensure accurate record keeping in line with Trust and national standards. Support timely and accurate data entry and audit for performance and quality reporting.
Maintain a thorough knowledge of and adherence to the full range of policies / procedures and guidelines relevant to iCaSH and the Trust.
Welcome visitors and patients, providing assistance, support and information where required.
Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.
Actively participate in multidisciplinary training, meetings and events.
Signpost clients to other services where appropriate.
Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.
Key Working Relationships
* The general public including patients and their families, if appropriate.
* Head of iCaSH Services
* iCaSH Service Manager
* Service Support Lead
* Clinical Nurse Manager
* Administration Lead
* iCaSH Locality Team
* iCaSH Clinical Team
* iCaSH Medical Team
* Other Cambridgeshire Community Services employees
* iCaSH/CCS Sub‑Contracted Services
* External/Third party organisations
Budgetary Responsibility
* Authorised signatory where required.
* Contribute to the financial delivery and sustainability of the department objectives.
* Support with stock control and ordering as required.
People Management
* Responsible for day‑to‑day supervision, line management and development of identified staff within the iCaSH service as directed.
* Maintain own professional development and requirement to take part in appraisal and supervision process.
* Participate in clinical audit, service development and appropriate research projects.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with GDPR and Trust information governance policies.
Any data that is taken/shared must be undertaken with regard to the Trust Information Governance Strategy and Framework and Information Security policy.
The post holder must adhere to the Trust risk assessment and risk management processes, and to Trust Infection Prevention and Control policies and procedures.
It is a condition of your employment that you are currently registered with the Nursing and Midwifery Council, and it is your responsibility to maintain your professional registration and any supplementary registrations.
Undertake mandatory training and any other training relevant to the role as required by CCS NHS Trust.
The post holder must participate in clinical and other audits as required.
Provide patients and their families/carers with information on standards they should expect from the team.
Participate in clinical/management supervision on a regular basis.
The post holder is required to participate in relevant emergency preparedness processes for their team.
General
The post holder must always carry out his/her duties with regard to Cambridgeshire Community Services NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure and Barring Service to be made to check for any previous criminal convictions. Cambridgeshire Community Services NHS Trust is committed to the fair treatment of its staff, potential staff, or users in line with its equal opportunities policy and policy statement on the recruitment of ex‑offenders.
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