Learning & Development Administrator Location: Birmingham, West midlands Length: Asap – 31/03/2026 Rate: £18 – 20 per hour (Inside IR35) Hours: 35 hours per week Core Skills Planning & Organisation: Ability to manage a changeable workload and conflicting priorities effectively. Communication & Interpersonal: Strong skills in advising, influencing, negotiating, and building relationships. Customer Service: Delivering high-quality service and resolving queries or complaints professionally. Problem Solving & Innovation: Identifying problems and developing efficient, innovative solutions. Analytical Thinking: Assessing logistical needs and creating effective support strategies. IT Literacy: Proficiency in Outlook, Word, Excel, and ability to learn new systems with attention to detail. Knowledge Areas Training Principles: Understanding of training scheduling, delivery and design. BBC Output Awareness: Familiarity with the organisation’s content and objectives. Financial Acumen: Experience with budgets and financial planning. Experience Working in teams with interdependencies. Managing tight deadlines and pressure. Coordinating training logistics and venues. Liaising with freelancers and suppliers.